Legacy-GoHealth Urgent Care

I almost never leave reviews but since I use the reviews others have left to make a decision I hope that this may help someone who may be on the fence. I scheduled an appointment on line at their website for 7:00 p.m. the following day which was very quick and easy, I showed up about 10 min early and they immediately got me into an exam room and had a nurse already waiting to go over my reason for the visit and any questions i had and the Dr. came in less than 5 min later and was very thorough going over my medical history and showed genuine concern making sure to answer any questions or concerns I had, administered treatment, wrote the necessary Rx and I was on my way within about 30 min and couldnt be more pleased by the care and attention to detail all of the employees showed while being efficient without making me feel rushed. This was my first time going there and It was probably the best experience Ive ever had at a medical appointment. I had an issue with my insurance covering one of my prescriptions the next day and when I called the office for help they were just as friendly and went over and above to call on my behalf and try to get it covered. They exceeded any and all expectations and I couldnt recommend them more. After this I cant imagine waiting for 6 hours or more in a crowded waiting room having to endure the typical urgent care experience ever again.

Check-in staff was pleasant and kept me informed of updated wait times as I was a Walk -In patient. Exam area was clean and comfortable with relaxing white noise quietly playing. (I came into Urgent Care Clinic with painful sinuses that had progressed into migraine and sore throat.) P.A. listened attentively and discussed treatment that included throat swab to rule out a strep infection. He encouraged me to continue treating condition as I had been, hydrating, steaming, nasal rinse, etc., and also to make a return appointment if symptoms hadnt resolved after an appropriate length of time.Legacy Go Health is a reliable source for supporting my wellness.

I had a good experience visiting this urgent care! I visited their website and was able to fill out some basic info and save a time slot for later that day. Then, they sent me a text where I filled out most of my paperwork. The clinic was clean and everyone was friendly and helpful.

People were polite quick and Dr was so kind and gentle he took time to listen and looked me in the eyes when he spoke to me gave me meds that helped clear up ear a horrible ear infection that was literally leaking yellow fluid out constantly for days that would crystalize when it dried instantly caused bad skin irritation and rash. Once I started the antibiotics it began feeling better that evening.

Check in and was told around noon that the doctor was going to lunch and to come back at 1 pm. Arrive at 1pm to find quite a few people in the waiting room area. Low and be hold we were never put on the list. Sat around for about an hour until my wife got up and went to the and asked where are we in the queue. Guess what? Not there. So we had to check in again. Numbers people were in front of us. WHEN YOU CHECK IN, don’t leave and make sure you’re in the queue.Took us over 3 hours to get seen.

Staff was wonderful. But I was never contacted about the results of my X-ray. Was told I would be called same day with the results. It’s been four days and I have not been contacted. I was able to see the results thru the patient portal but it was disconcerting that no one followed up with me.

My best experience ever at an Urgent care clinic. The staff was so nice! From the receptionist to the med.tech and the PA, Christopher. The visit was smooth and efficient without feeling rushed. I was out of there in a half hour.

This rating is only because term urgent care walk ins doesnt really apply here. As a walk in I was informed that the entire day was booked with appointments and there were 2 walk ins ahead of me. I was told it would be a wait. After 3 hrs. I asked how much longer. I was told to come back in an hour or make an appointment. I made a appointment for the next day. The 2 other walk ins were seen. I worked in health care for 40 plus years. Why would an urgent care facilty not leave a few openings in the schedule for actual URGENT CARE? The staff was friendly, but the companys policies are not. My appointed visit the following day went very well.

Don’t expect to be called back at your appointment time even if no one else is in the building. Staff seems to prioritize socializing with each other over helping the patients. Not to mention they always mess up workers comp paperwork. Would not recommend this location.

This is a very difficult job. I was a walk in and elected to take optioneasier. This meant I would choose to wait at home until I was notified by the office. The office texted me to come at 1:30. Once I got there the agent handled all of the check in stuff flawlessly.The doctor and her assistant were very upbeat and efficient.I agreed to take the x ray and afterwards we had a discussion that was very informative.Good job Legacy!

Excellent. The staff was super friendly and caring. The Dr I saw was fantastic. A very knowledgeable physician. He treated me with care and listen to me, which meant a lot.

The wait was almost 3.5 hours as a walk in because the day was fully booked and I could not wait for a next day appointment. This is not due to the staff being inefficient but an over all failure of our health care system and ability to staff our clinics. Thank you all to the staff who were kind and helpful while busy.

Staff was great, I was a walk in with a full schedule, but they still worked me in. The Dr. that saw me immediately diagnosed my condition and provided the help I needed.

Do not bother coming here as a walk-in. These inconsiderate fools made me wait for 3 hours in the lobby before I finally stood up and asked for a status. They told me they hadnt had any cancelations of appointments so they hadnt helped a single one of us. A half dozen people sitting there waiting because they wont take a single walk-in unless an appointment cancels. I had not slept a single hour and had to work again later that day. Walked out. I drove up to Vancouver Clinic and they had me in the exam room in 15 minutes. I will never come here again.

Having Covid is no fun but I had the nicest helpful knowledgeable PA, and MA! Both were excellent! The PA so living felt like you were with family! I just loved her! Colleen Davies was the PA, I hope she never changes cause she makes people feel so valued in her manner & the Best Countenance! As a CNA Instructor for 40 years she the kind I know will be successful beyond successful! As an RN myself I would love working with her! Kindest RegardsMaryAnn Wilson

I liked the “save your spot” option. It made it quick and easy. The staff was really nice and the doctor was great! She made me feel really comfortable and made my experience good.

Being a health care worker myself, I get being over exhausted and having a full day of back-to-back seeing patients. But what got on my nerves is how disrespectful the provider and the staff are at this facility which was so unacceptable. I took in a family member of mine who was obviously very ill and could barely breath and they tried to push us to another day seeing that obviously he was barely catching his breath and wheezing causing him to become very anxious. They made us wait for 2 hours before even checking his oxygen levels and the provider kept brushing off everything and I tried to speak on behalf of my family member because he could barely breathe, and she just acted like I wasnt there. I was very very veryyyyy kind considering how they treated us there and we are very understanding people, but this just MADE MY BLOOD BOILLLL. I will never be returning, and I would never recommend this place to anyone.

Every time I’m here I have to wait hours upon hours if I walk in. They prioritize online costumers over walk ins. When I asked how long I should be waiting the front desk lady started giving me attitude. Highly recommended just finding another clinic to go to.

Easy to book online. Super pleasant and efficient reception. Thorough exam and questions regarding my ailment. Fast message to pharmacy for medication. A-1 service! I wish they could do ALL my Healthcare needs

I received a warm welcome immediately upon walking in. Staff were genuinely kind and concerned for my well being. I felt seen and heard.I appreciated how quickly I got my results back and how easy it was to get an appointment here

Everyone was competent and kind! I had to wait longer than I anticipated, but all of my interactions with the staff were great — I felt like they were giving appropriate time and attention to my situation and questions. Thank you, Legacy-GoHealth team!!!

Where to start with this locationCheck in so-soThe nurse not pleasant at all took my BP x 3 with the wrong cuff size didnt listen. The NP was a joke rude rather fast in talking examining me rushed through my time....Would not recommend this location unpleasant compared to camas

This place usually gets a good review from me but not at this location 👎🏾 for a five minute evaluation and one minute screening, should have taken a total of 20mins tops.(Including waiting for results)(Mind you I have been in for these screens a lot working in the healthcare)My 20yr old son went in @0930 to get a COVID and strep screening,(dropped off) it was a walk-in so we anticipated a hefty wait, but this was a outrageous wait time!😡 Didnt get called back to be seen until 1805 thats a 8 1/2 hr wait time! Thats just ridiculous! It takes less time to go to the E.R.!!!! when confronted they couldnt explain why other walk-ins that came in AFTER him got in BEFORE him!! Not sure if they rolled him over as a fool because of his age or something else but as soon as I showed up and started questioning they got him in right away! Now that doesnt make any sense! Smdh!!!!!! Corporate will be hearing from me!😡

Debbie was the rudest health care worker I’ve interacted with in awhile. She is un empathetic, disrespectful and chooses to speak to patients with a rude and disrespectful attitude. I don’t appreciate healthcare workers who lack empathy, you need to find a different industry to work in. Health care workers like Debbie are one of the bigger problems in America, we can not have healthcare workers who lack empathy and the ability to help and speak to others kindly and considerately. I am incredibly disappointed in Legacy-GoHealth, I was involved in an accident and the insurance companies decided who is at fault and the insurance claim number is ready and available to BILL THE AT fault party. Debbie is refusing to have me checked in and seen and offered no help or resources to go to after she helped the man in front of me who couldn’t be seen here either. It sounds to me as if legacy go health is a scam walk in clinic to charge insurance companies to basically get blood pressure checks and sent home. This place is a joke and the employees are incredibly rude. Thanks Debbie I hope you have the day you deserve, if you can go out of your way to be rude and then help someone find care elsewhere and send me away with zero resources I am happy to go out of my way to write this review. I will be finding a customer complaint number as well. I have been trying to get seen for this wreck with Legacy-GoHealth and now this is the second location that I came to. Comparatively if you MUST ABSOLUTELY go to legacy go health then PLEASE do not chose this location there is no empathy or respect or compassion here. The location in camas off 192nd had incredibly kind and compassionate employees. I am so disappointed in Debbie as well as her coworkers who did not step in and their superiors who decided to hire a medical staff team that is destructive to your patients and image.

I had to wait 6 hours to be seen but really needed help for neck pain. My treating doctor was wonderful. really taking her time with my issues. Well worth the wait

The staff was very friendly and helpful. They treated my issue quickly and provided good follow up instructions.

I arrived a few minutes early for my appointment and was seen right away. Everyone was friendly and efficient, and communicated with me very well. Thank you to everyone.

I booked online and was seen almost immediately upon my arrival. I was addressed respectfully but with a matter of fact attitude regarding my illness. I was in and out within half an hour with a prescription to help deal with my illness.

Chris the doc and his assistant were amazingly thorough, pleasant and caring. They were a five star plus as far as I’m concerned. Thank you to both.Rick

This facility is an embarrassment to the medical field. Customers are treated poorly before they become patients and the employees seem as if they are not motivated at all to actually help patients in a timely manner.

I have used Go Health many times for myself and my family. Always have had a good experience. Short wait times, caring staff, and knowledgeable practitioners.

I don’t think I’ve ever given a 1⭐️, even to the rudest of staff I’ve dealt with at other establishments because I’m human I get it sometimes we have off days so I try not to judge based on someone’s attitude. HOWEVER I tried twice to go to this urgent care because I’m new to the area and haven’t been able to establish my VETERAN primary care. Now I’m not one to really throw that veteran stuff around because I signed up for that. But when 90% of people say thank you for your service you’d think in healthcare that would go a little extra distance if a veteran really needs some care. But here we go, I came in here on 4/10/24 at 7:45 pm now I know they close at 8 but if you close at 8pm your staff that aren’t busy BECAUSE NOBODY WAS IN THERE should do whatever closing tasks you have and the ones that can help sick people should until it’s time to lock the doors with whatever patience are left because it’s your closing time. But instead I was understanding even though I had a 103.8 fever I went ahead and attempted to call any urgent care that would accept the VA, news flash y’all are the only ones around here that do so, so maybe y’all should be a little more understanding as I was for your closing time. But instead I went home and attempted to rest and hydrate myself. So on 4/11/24 I went back, this time at 6:15/6:20 and instead of helping me, the guy from the previous night went to an employee who wasn’t there the night before to witness my visible frustration while also respecting your staff at the same time, and instead had that man help us WHO THEN TOLD ME THAT YOU GUYS DONT ACCEPT WALKINS AFTER 6:30pm AND THAT I COULD NOT BE SEEN. When I tell you it took every ounce of me to muster enough strength to drive myself to your urgent care all to be turned away not because I was 10 mins late to your cut off for walkins, but because it was 10 mins until your cut off for walkins! Oh and btw there wasn’t anyone there incase your manager does see this because there were 3-4 of you just standing around when I walked in to hopefully be seen with this 103 fever I had, that btw was only dropping to 101-102 even with Tylenol. Now I know there isn’t much you can do but I couldn’t keep fluids down and the only damn thing I wanted was an IV because I kept throwing up any water I’d try to drink. So I appreciate you Legacy for the attempt at supporting the veteran community but your staff at this site falls EXTREMELY SHORT.

Did not have appointment. Got me in quickly. I was there for awhile as they ran tests. Overall, it was a good experience.

Visit was great. Chris is a competent practitioner and works through your issue with care.

Walk-in’s may have a wait time, so make an appointment ahead if you can. Once I made an appointment (for the next day as appointments were filled up), I was seen quickly. Staff was professional and friendly.

To save a spot is days out, every time we come the entire place is empty but they say they don’t have any providers to see us. As I see 4 providers talking, joking, laughing and sitting. The “save a spots” didn’t show or check in and they still kept us waiting and waiting. Lots of laughing and talking and drinking Starbucks but don’t see any work actually being done. At this point the ER may be faster.

Worste clinic ever. Phone system says they are accepting walk ins drive across town to be told they are done taking walk ins they are at capacity while 4 employees sit around on their cell phones all exam room doors wide open and they dont close for 45 minutes. Making my 6yr old suffer overnight unless i clog up the emergency room for something non life threatening

I enjoyed my visit at gohealth in Salmon Creek. The nurses were kind and attentive and the doctor was very helpful and I would go back again. I recommend this place!

Drove 45 minutes to receive urgent care and tried calling to make an appointment. We were turned away because they dont take walk-ins for the last hour (contrary to their phone system message).

I am pressed with the fact that they called to see how my treatmenr was going and followed up on the lab tests by calling and changing my RX based on the results. It felt like they really cared if I was getting better.

The staff included the nurses and doctors were very professional and kind to everyone it was a very comfortable atmosphere in the waiting room I highly recommend anyone to go to your hospital

I came in with lower back injury. I can barely stand up straight without being in a lot of pain. He said I need rest but proceeded to write a APF that would have me back to work and not having me off work a couple of days to rest from the injury. All he did was have me lay down and he lifted both legs and that was his exam. Didnt look at how crooked my back was or ask how well I can stand up. Just a leg lift and that was it. The person that saw me was Laorence Wassom and he was more focused about winning a possible court case than he did about my health and whats best for my body. He was only looking out for himself. Horrible experience. Now I have to start this whole process over with another clinic because Laorence Wasson was more focused on court than he was about my health. Will be reporting him.

Staff is very rude, they have posted hours as 8am to 8pm nowhere does it say they stop taking walk-ins at 6pm. I came in at 6:10pm really sick on a Wednesday night and was refused. I asked polity if I could wait standby since there was only one person in the lobby and was told NO go to the ER . Zero compassion. I thought to be in Healthcare you should at least have empathy and compassion. I wouldnt go here again nor would I recommend you do.

The online booking system is very easy to use, everyone Ive ever dealt with here is so friendly and professional. Clean place, nice waiting area too.

I arrived 7 minutes late to an appointment. She said had already given up my spot because Im more than 10 minutes late. The appointment was at 4:15. I was back in my car and home, in time to post this already by 4:28. You do the math..The appointment was for a 6yo who was really not feeling well. I dont know why she chose to treat a mother and child that way. It wasnt easy circumstances getting to the appointment, and I was not right on time as I hoped, but we were not even 10min late.. very disappointed in what this location has become.

This place was great. I made an appointment. Showed up on time and was in and out in 20 min. PA Curran was great. He reminded me of Gary Oldman, not that its relevant haha. Everyone I encountered was very friendly. I left my purse on the bed and when I went back theyd put it in the safe.There was a long line waiting to check in when I left. So Im assuming early morning hours are the best. I will definitely continue here.

The staff was friendly and attentive from the moment we walked in the door! They made things go smoothly for us. They were thorough in questions and answering any questions and/or concerns we had. I know it was pure luck that there was no wait and we were seen right away, but it was nice! Ive used other location for go health and always had positive experiences, so it was nice to have this location meet (and exceed) the friendliness and attentiveness of the other locations. Will def try this location first in the future and we just moved and are now driving from Longview, but well worth it!!! Seriously the staff was amazing!!!

Had an appointment at 10:15 for my daughter, we werent called back until 11:40. Just be prepared to wait and then wait some more. And I definitely recommend booking an appointment instead of being a walk in even though in my case we had an appointment and still had to wait an hour and a half just to be called back. Once we were called into a room though it went fast and smooth.

Didn’t have an appointment, but was seen in a timely way. Staff was pleasant and efficient.

I was impressed with the efficiency of the staff. They got me taken care of in a timely manner with professional and friendly care. The nurse practitioner was outstanding. She was skilled and kind. I felt so much more comfortable at your facility than I did at the Vancouver location. They were efficient, but the atmosphere was not as friendly or kind.

This place is terrific for impromptu care. The staff was efficient and Dr. Johnston was knowledgeable and caring. Would highly recommend.

We only take 3 walkins a day. We are currently going to lunch so we might be able to see you in an hour and a half. This isnt an URGENT Care, its a joke.

Always make an appointment even though they always claim to have walkins. You will be #7 in line waiting 2 hours then they cut off all walkins at 6pm. At least go earlier in the day.

Went to the urgent care. Chris the PA was great. He listened to my issue and made a plan. His plan is working. The staff was also great. They were fast friendly on point. The facility is clean and well organized. I highly recommend them.

Very professional caretakers and easy access to medical care.Feeling much better by the next day thanks to treatment

Our best Urgent Care experience by far. The facility was clean and seemed to have updated equipment and the staff was incredible with my 6 year old son. There were no tears over a broken wrist diagnosis because everyone was so fun. Thank you!

The staff at this Urgent Care in Salmon Creek are INCREDIBLE!!! Ive never been in a clinic where EVERYONE makes you feel special! Im an Oncology Nurse and managed the PHSW Cancer Center for 22 yrs so I know how important customer service is!!I was having heart palpitations and they were booked full till 8pm but they managed to squeeze me in!Front desk, MAs and NP ALL are superb!!! Thank you from the bottom of my heart!!!!

I liked the Dr. Everyone was nice, I got in really fast and they took time to answer my questions

Thank you for fitting me into your busy schedule, I very much appreciate it. Everyone who saw me at the Urgent Care was great.

Very courteous staff, PA Chris was exceptionally polite and transparent about my situation.I highly recommend this facility.It is very clean, and the lobby is spaced out nicely.

I was injured on the job in October 2022 and needed to see a work comp doctor.Doctor David Allen and Nurse Alice at the Salmon Creek, Washington location are the most kind, compassionate, friendly, and considerate health professionals that I have ever encountered in 53 years.They are absolutely phenomenal!A million thanks to you both for treating me with dignity and compassion, and for helping me to obtain the additional physical therapy and occupational therapy that was needed to get me back on the road to a full recovery.

Great workers very nice kind and welcoming with smile as well they have thank you so much may God keep blessing you all.

I would never come back here. Admittedly I was late but they have no way of calling to find their location. When I walked in although no one was there I was ignored. I apologized for being late and was basically chastised for being late and told to come back later. No kindness or empathy at all. I drove to Vancouver Clinic where they saw me immediately. So sad because I usually like Legacy.

The lady at the front counter seemed irritated as soon as I stepped in the counter. I was in a car crash and there was some confusion in whose insurance was suppose to be billed for it, and I had all the information but she was rude and about the situation I just left and opted to go to somewhere else. Not the place to go to get taken care of when injured or sick in my opinion and I will definitely never go to this specific location if there’s any chance they have her at reception.

The ability to be able to make an appointment for urgent care is beyond amazing! And then to show up and have such a nice clean office was the beginning of a wonderful experience. The staff was so welcoming and friendly, and so hopeful to get to the bottom of my issue.I have already recommended this office.

It took a very long time to see the doctor even though I had a saved spot online, but when I did see the doctor she was very knowledgeable, efficient and took her time to make sure my treatment was throughly completed before she moved on. I greatly appreciated her commitment to quality care.

I left work early because of abdominal pain. They took a sample from me and suggested I go to the ER. Since they didn’t have the proper equipment to perform what the doctor thought was needed. Which thankfully was down the road. And I am glad they were honest about their advice.

I went here to check on something minor, but couldnt get into a dermatologist for 3 months.Receptionist gave no indication of what a charge might be for the visit but took my HSA card info just to keep on file.Took at least a 30 minute wait to see my provider (I think she was a nurse practitioner) despite having an appointment on this slow Saturday morning. It seems pretty normal for a doctor, although urgent cares have usually been faster in my experience.She spent about 5 - 10 minutes looking at my concern, made a crude joke about a bruise on my neck that my cat left, and then sent me on my way, with a prescription and a $240 charge to my HSA card (would have been $300 without my insurance).2/10, will not return.

I felt very confident in the care I was given ,I was promptly and courteously taken care of !

This was my first time at your care center and was very impressed. Short wait time and great medical staff.

While I understand I was one of the last people to be seen, the care I got was awful. I went in with an injury to my clavicle and after the doctor poked and pushed on it said she wasnt sure what it was and didnt feel the need to do an X-ray and also stated that they didnt do them there which is a lie as its stated on thr website they do and on the tv in the room I was in. I had to seek proper medical care from my primary care team two days later. I should have gotten better care than be brushed off because it was thr end of the day.

I am extremely displeased with the service I received here. The provider came into to room, did not introduce herself, gave a precursory assessment barely asking us any questions. She was extremely snarky and completely unhelpful. I’m pretty sure she made a judgement about me and my son before she even walked in the room and made her “diagnosis” based off that. I’ve been observing my son being in constant pain for a week and getting worse every day, but that means nothing to these people. He’ll just have to keep suffering until I can get him in to his regular dr where they’ll actually treat him.

I had an appointment but came in a couple of hours early and asked if I could get a standby appointment since I was so early. I was told yes and after waiting for over 2 hours someone who walked in after I did with a next day appointment got in, in front of me. I was told since I have an appointment later that other walk-ins have priority. Ive always had great service at this location just a bit frustrated at the moment.

I stepped in to legacy go health clinic to ask for an appointment for later on in the day. I did this because I had my dog in the car. Very pleasant to ask me what I needed to be seen for (inner ear issue) and the receptionist talked to the crew an indicated that it wouldnt be long. It was cool and cloudy and I had my windows cracked for Max so I decided to check it out so I stayed. They had me out of there in less than a half an hour from when I stepped in. Amazing! excellent staff, excellent doctor, excellent experience. Thank you go health

Be very careful about this clinic! They say they offer primary care services but they charge you as urgent care.The Dr there basically scheduled a random visit for me which I thought was to get a second dosage of a vaccine but when I went there they said “oh you have to come back next month” I even asked what the visit was for then and they didnt have an answer. Later on I got a bill for $200 for that visit. When you call the clinic they send you to the billing department and when you call the billing dept they say its the decision of the cilinic manager. So be very careful about your visits. Apperently they love to rip off their patients.

Friendly, knowledgeable staff. Clean environment. I see a work mans comp Dr there.

I dont love having to bring my kids to Urgent Care, but I do love the fact that they make it so easy when we have to! Quick, professional, and kind! I have always made an appointment online before coming in, so we have never had to wait in the waiting room for more than 5 minutes. I had to have my 3 boys swabbed for strep throat, and the nurse didnt make it seem like a big deal at all. She just lined em up and gag, gag, gag, she was done! No dilly dally ho hum. They all got stickers, and Mom didnt lose all her sanity!😄

Took in my 13 yo son, super helpful, kind, respectful and changed one thing up from the last visit that helped greatly. Were understanding of the second visit in two days, and helped us find a better solution. Treated my teen like a human too, he didnt get ignored and was involved in everything.

Surprisingly superb medical experience. Love to everyone on the staff for their professional and personal care.

The X-ray tech does not understand bedside manner. Go elsewhere for X-rays if you need them!

I had never been to a Legacy GoHealth before so I wasn’t sure what to expect. I really liked that I was able to get a walk in appointment so I did not have to wait all day in the lobby and even though I was the last person to be helped for the day the whole staff was so friendly and welcoming. Dr. Eric was very attentive and engaged in my care plan and I feel very satisfied that my needs were met.

Stellar service. I came in first thing in the morning with no appointment, and was seen almost immediately my condition was assessed, and prescriptions were submitted couldn’t be happier.

I have been a client of Hearing by Design for several years. I purchased my Hearings Aids from them. There service has always been outstanding. I would recommend this company to anyone.

The doctor I saw at Go Health was quick to diagnose my symptoms and the need for me to go the ER. She called ahead so I could receive immediate attention as this was an emergency situation. The ER however seemed to ignore her recommendation and I sat in agonizing pain for over 6 hours until I received a CT scan which confirmed the doctors suspicions of diverticulitis. However by then a cyst had ruptured and perforated my large intestine. Once I got through the ER my care received from doctors and nurses was exemplary. The ER is a very broken system. I hope and pray for improvements there.

Ive seen a lot of medical providers in different states over the years and this was one of the best experiences Ive had. I came to the wrong location for Urgent Care (as this is primarily a covid testing center) but because they had the room, they took me in and I was seen very quickly. Eric Humphrey was so thorough and patient and kind. He went through every possible scenario and wanted to make sure I was comfortable with his ideas for moving forward. I appreciated the care and listening and that they were able to get me in and out so quickly.

I appreciate the ability to schedule appointments quick online and see available times and all locations. They were busy when I came but only waited 15 minutes. Compared to the hospital ER that is nothing 😃

I appreciate waiting in a private room instead of the waiting room, considering i was there for a COVID test. Everyone was really nice and helpful. Quick trip and right to the point. And they gave me good news. And! They faxed my results for me so i didnt have to worry about my doctor missing any paperwork. Thank you! Overall a very good experience!

The staff was friendly and knowledgeable. It was a very positive experience and I left feeling my issue had been addressed with care.

Went in for my hand/wrist they did a X-ray and it was just a bad sprain… The P.A Christopher Robertson tried to give me meds that is a gel anti-inflammatory/pain… I called them after talking with the pharmacist because I am on TRT and they said it will interfere with TRT.. The P.A disagreed and still wanted me to take this…🤦🏻‍♂️ I pay out-of-pocket for TRT and told him I’m not taking that.. And ask if the P.A would give me 10mg hydrocodone because I’m already on fives for back pain and they did nothing for my wrist/hand… The P.A refused…. My hand and wrist are swollen and throbbing and the pain is excruciating…. Do not go here… They obviously do not care about patients.. They just want to bill your insurance revolving door clinic….

I booked an appointment online for the same day. The facility is very organized and clean. No waiting, went right into a room, and was seen right away.Staff are very efficient and kind.

The staff was so great and patient with my 2 year old. Its nice to have a good experience with realistic and relatable providers. My husband and I run our own businesses and appreciate good people and service out there as it seems to be few and far between sometimes. Thank you for being easy, clean and professional all while being real. I also appreciated the willingness to make the situation the best and most comfortable for my daughter. We will definitely return if we happen to have any mini emergencies in the future.

Eric J Humphrey, PA-C was phenominal, the best I have seen thus far! He was very affirming, explanatory, and helpful. The whole staff there is good-natured and really put you at ease, despite all of the hardships they encounter every day with health care! I was beyond impressed and grateful for the service and care I received.

Id give ZERO STARS if I could. I asked for a wheelchair upon arrival because of a back injury that occurred that very morning at work.I was told to STAND & FILL OUT MY PAPERWORK BEFORE I COULD BE GIVEN A WHEELCHAIR.I COULDNT EVEN WALK IN BY MYSELF!!!And they never gave me a wheelchair!To add insult to injury I WAS TOLD IF I WANTED A PAYCHECK, ID BETTER RETURN BACK TO WORK TOMORROW , said the doctor DAVID ALLEN - PA-C. I COULDNT EVEN DRIVE MYSELF THERE.I was told to get some Tylenol & return to work tomorrow on light duty.What a WASTE OF TIME!! Ill be going somewhere else tomorrow. What a joke of a urgent care.I HIGHLY DO NOT RECOMMEND!!

Jajaira the medical assistant is the WORST. Upon arriving she popped out to say she would be right with me and the went back to her little work space. When I checked in she proceeded to tell me I was 15 mins late which I was 17 mins early. She was very combative and rude. Then she of course was my medical assistant and continued to be belittling and insulting. And after she took my vitals she asked to doc if she wanted to talk lunch and now I’m waiting in a room, 15 mins past waiting for them to finish conversating because she wants to continue to be as rude as possible.

My first experience with the staff was total professionals, friendly, helpful, understanding, and most of all they were all fun. Thank you all for making my trip and first time experience going there a great one.

Why I would recommend Legacy-go health Urgent Care!efficiency,the kind patient service,and the follow through by Sawyer -PA

I LOVE this place and the staff, but the new primary care is a huge disappointment. Dr. Parker is exactly why I dont have a primary care doctor. Very strange woman and condescending. I will walk out if I ever am placed with her again.

Staff was friendly , I was a walk in and waited 2hrs not bad for a walk in!! Clean facility, fresh coffee/tea :)

Everyone was really efficient and friendly! I have already talked highly of how fast and easy it is to get covid testing here without any symptoms. I made my appointment online and communication was awesome! My commute and appointment in total was only 1 hour. I was even seen early! I will definitely be back for any other medical needs. Thank you!

The wait was very reasonable, I had already checked in online earlier in the morning so it was super easy when I got in. Unfortunately I have Kaiser so it was all out of pocket but it didnt seem terribly priced for just an initial visit. Also the doctor was great. Very friendly and took her time, she didnt seem rushed as weve all become accustomed to. She also understood that I was paying all out of pocket so she gave me the option of not doing lab stuff right now and waiting to see if the antibiotic takes care of it.

I am extremely appreciative for the seriousness and care with which they treated my issue. I came in pretty close to closing, but everyone was still warm and helpful. I felt they cared about my issue, were thorough in examining me, and gave very good and realistic advice that prioritized my health. Honestly, it was one of the best experiences Ive had with a health provider especially considering I was feeling a lot of anxiety.

I had to go in for a very bad cold. They gave me an appointment time, so I ran some errands, and was back by the appointment time instead of sitting there the whole time waiting for the doctor to see me. They really do know how valuable our time is important to us. I was back a few minutes early, and they took me right back, took care of my needs. 3 days later, they called to see how I was doing.This is Great Customer Service and how customers or in this case patients should be treated.

I didnt realize urgent care was now a Drs office. Appts are priority, walk ins are forced to wait. What happened to walk in urgent care when youre sick? After a long wait, I left with no answers.

Staff was very pleasant and accommodating.Especially as I was unable to book an online appointment. They were able to “squeeze” me in.Note: While website looks like there should be openings (date is in black)... there are never any openings available... for that day or the next 2 days highlighted. I’ve tried booking for my husband also and again with no luck.I just gave/give up and go in!

Im in Vancouver WA for work and the unknown can make you nervous but from the time I walked in the door the staff was very friendly and patient there was an older woman in front of me and the receptionists was really patient and kind to her. After the kind receptionists was done with me it was time to meet the other staff who was also very friendly kind and patient making sure I understood what would be happening during my procedure. I want to thank all the medical staff who are soldiers in my eyes during these troubled times. I pray that you and your family stay safe and healthy.Thank you.

A great experience by knowledgeable, attentive staff. I needed follow-up with an additional prescription and they responded immediately and even changed the prescription with the pharmacy to ensure my insurance covered it when the first version of the drug was not covered. Everyone was very caring.

First time here as a walk-in and had a great experience. I came first thing in the morning and was attended immediately. The staff were incredibly nice, especially my nurse and NP. Overall it was a quick process and all my needs were met!

No employees actually working was there 2 hours without them even taking my vitals no forms everything had to be done on my phone for the I take even though thats a violation of the amaericans with disability act to not have paper forms in a business worst urgent care ever would rather get treated by a method up hillbilly than go there again.

This was my second attempt at a Covid 19 asymptomatic test. The first was at another provider and was chaotic. Terrible communication, no empathy for the client and, in the end, no result delivered. Go-health at salmon creek were professional from start to finish. Great communication by email and text and I was admitted early for the test. Calm, focussed reception service and personable and efficient medical staff. Result delivered within 15 minutes and appropriate advice given throughout. I cannot recommend them more highly.

Care was fine, staff was fineMy problem is an hour after my appointment I get text surveys asking to review my experience. Which, once I learned thats how they are using my personal information, for ads and to harass me into taking surveys, Ill not be returning. I trusted them with my information and the first chance they get Im getting spam to my cell phone. I responded saying as much and my score for the experience was 0 out of 10. They send ANOTHER text asking to clarify using only a number. Its just machines spamming me and they do not care about the actual feedback or why my rating is 0.I will not be returning to this medical facility, I do not trust this corporation.

I was made comfortable and informed that i had four people in front of me so it could be a wait. I waited by taking a small nap as sleep wasnt my friend the night before. Dr Springer had a fantastic beside manner and got me to laugh even with how nervous I was. While she was with me her attention was fully on me and trying to figure out what was wrong. They were limited in my unique condition so she got me an urgent referral to see a specialist. This and her following up with me a couple of days later on how Im feeling really shows the compassion she has for her job.

Everyone from front desk, to MA, Amy; to the medical tech who took the samples were just A++, nice, professional in a friendly way, & timely on schedule!Plus my Covid test was Negative! Woo who!

Staff was nice and professional. Communication was easy and consistent. They have multiple locations that are in easy to find areas with plenty of parking. Overall a good experience.

Horrible customer service and they won’t take walk ins with over an hour till close if they “have had a long day”…

Doctors are friendly and professional,Waiting time is okayStaff is good

They didnt have the equipment to solve my heat exhaustion problem. Was prescribed the WRONG medication(20mg MUSSCLE RELAXER) to help with my stomache. I asked the PA Christopher Robertson to explain what I was prescribed and he mentioned Baclofen will be to help with your upset stomache. Take 1 to 2 times a day. Luckily I googled everything and asked the pharmacy if I should take this which they were confused on why I was told to take it. Quick recap, was prescribed wrong medication with a high 20mg muscle relaxers, was told from the PA that Im supposed to take this for my stomache, I had to call the clinic back and call him out, he said sorry I had that under my hot key as a different drug. So who knows how many other people got the wrong medication... To the random people walking in there, just be careful!!

Efficient, thorough and super easy to schedule online. Highly recommend.

I had scheduled appointment and I was in and out in about 30 minutes. I was very very miserable, moving slow but Amber, RT was very kind, courteous and professional. Lucas, PA was knowledgeable, personable and saved me from what would have been a very miserable weekend. The follow-up call was nice, too. Thanks!

Disturbing Customer Service Witnessed inside the building ...A man was asking for a wheelchair and the lady at the front desk told him she would get one and she never did ...In fact she told him to stand there ... if he wasnt able to get out of his car by himself how can he just go sit himself down by himself with no help ...What???!!!I THOUGHT THIS WAS A DOCTORS OFFICE/URGENT CARE FACILITY???APPARENTLY NOT!IN FACT, BE PREPARED TO BE DISAPPOINTED 100%

Edit to add: also brought 2 year old in because she wasnt usung her arm after a fall. The dr said she was fine and just might not use it cuz its bruised and sore.... she came home and still was babying it and not using it. 3 days later it popped into place... it was out of socket the whole time!!! 😔1. Their main goal Im pretty sure, was to let me know that because I came at 6:40, I probably wouldnt be seen. (I had called 10 minutes prior to see what the status was on appts). Completely different attitude between friendly phone call and in person.They turned me away because they dont see babies under 6 months old.

The front desk women Debbie is horrible to people. She raised her voice at me because I was confused and then blamed me and said it was my fault she was upset with me because of the mix up.

Appointment was at 2, was seen right away. I really liked PA Eric. He was very friendly and I could tell he likes helping people. He was also very knowledgeable.

Thank you for your fantastic customer service. Took my son in tonight and the staff here was amazing and super apologetic after we had to wait to be seen. They did every thing they could to help keep my dude busy and occupied until they could help him. This is my second time using a Legacy-GoHealth urgent care and it is my facility of choice. I dont mind paying a little more for out of network if I continue to be treated as well as I was this evening.

I found the staff to be courteous and kind. However, the wait time seemed to me to be excessive, and my biggest concern/complaint is that they didnt actually do any kind of hands on assessment. If Im paying $270 I expect the PA to spend more than 5min talking to me and to actually examine my injury. They sent me home saying I was fine, only to get called back 28 hours later to tell me my arm actually was broken.

My first impression of this urgent care was positive. The staff was friendly and professional and I was seen quickly. They confirmed my suspicion that I had an ear infection and gave me a prescription for antibiotics.Unfortunately, I reacted poorly to the chosen prescription so I called the next morning to ask if they could call in a different prescription that my body could tolerate. I was told that the doctor was with a patient and they would call me back. No call for several hours and so I called again. Same story....the doctor is busy, we have to call you back. Never called back before they closed for the day.Wish I had not wasted my $165 on this place. I am no further along in dealing with a very severe infection that has caused damage and hearing loss.

The people checking in (One was in training) were very nice and helpful. I liked the reader board that showed my wait time. Even with another person coming in with a more urgent need who needed to be seen before me, I was still seen before the estimated time. Again, the people up front were polite and couteous in letting me know that the other patient would need to be seen first. 👍🏼 👍

Took my son here on Christmas Eve, last night. Yes, we were able to get right in and be seen. However, the doctor did not seem interested in listening to me and all his symptoms at ALL. He was swabbed and given a flu diagnosis. And we were sent on our way. Come to find out he does have an ear infection, he was screaming when the doctor checked his ears and he was hushed very rudely. Not, at all impressed with the service. Moms trust your gut, and I recommend going somewhere else! 100%.

We have gone to two locations now, Hazel Dell and Salmon Creek. Both were 10 stars! The teams were kind, welcoming and engaging. The facilities were immaculate and made us feel confident with the experience as well. We know your offices are overwhelmed right now and the team did not show that. Thank you for the respect and excellent care provided.

The worst. Have been trying to call to get clarification on Covid testing. No answer after calling three times. Finally just got to the store and ask for an appointment as a walk in, willing to pay. Receptionist cuts me off says “no no nope nope no no” doesn’t let me finish. Says make an appointment online. 1. Letting me finish my sentence would be basic customer service. 2. Answering the phone to prevent driving down there or calling me back after I left messages , also basic customer service. Will go elsewhere.

Was sent to this location from where I normally am seen because the wait times were hours out. Got to the salmon creek location, the service was very poor, had come in because I had a gunshot wound through my shoulder and excessive bleeding and needed the dressing changed. Long wait, with nobody even in there .. The doctor comes in, sees all the blood, acted like she didn’t even want to touch it and then sends me to a different location. Didn’t seem caring or sympathetic about my pain at all, mine you I’m a 115 pound female with 2 bullet holes going through my shoulder. Worst service I’ve had, definitely would not recommend this location. Very poor service

We are new to Battle Ground, WA we couldnt get an appointment with our doctor until Thursday, so called urgent care. The gentleman who answered the phone was very helpful, we got there around 10am on Monday the 24th. The staff that morning was very professional and helpful. They listened to all my concerned that was going on with my granddaughter.The atmosphere was very clean..

This place is listed as taking apple health. Do not come here as they will turn you away regardless of situation. They say they wont take this insurance.

Awesome service, with very caring and friendly staff. I had a mix up with my COVID test scheduling and they took me in. They were very gentle when they swabed my nose. I heard them with other patients and i can tell they really enjoy helping people!

Friendly, caring staff! Clean and safe environment!

We didn’t have the opportunity to make an appout in advance, and we just arrived. But despite this, we are delighted with how quickly they served us, provided assistance and took into account our wishes. We were very satisfied. Thank you so much!

There was no one in any exam room still had to wait 20 minutes. The nurses and Dr were short tempered. This was not a pleasant visit and wish that I had just taken the appointment that myRegular Dr. Office had offered during check in from a cancellation. If you want to be treated ad an inconvenience go here. My exam was less time than the wait to get in. My blood pressure was taken, my o2, my temperature and weight by nurse. The Dr. Looked at my ears, listened to my lungs and looked at my throat from a distance that I cant imagine him actually being able to see anything.

The staff was caring and attentive with personality. I felt safe at the hospital with the measures taken, and well cared for. My husband also really appreciated the communication options and how well the staff kept him informed.

I had a great experience at the Legacy GoHealth Urgent Care. My provider and the staff were very caring, friendly, and kind.He was very knowledgeable about my reaction to a bee sting. He knew it was a local reaction and not an allergic reaction and that it wasnt infected. So relieved. The reaction healed by itself just like he said. I would highly recommend this urgent care!

TOO MUCH WAIT, Taking too much time for doc to appear. My brother kept waiting for hours

Made an appointment previous night...1st appointment they have at opening. Waited in my car, did the whole “text for Check-in” lady walked in before me. They took 18 mins just to check her in. Then they take her back first. It’s now 20 mins after my appointment time and I have a wait time of 30 mins. There is another person here, but she is doing computer work I guess. Normally something like this wouldn’t bother me, but I’m trying to get in before work...and what’s the point of “saving a spot”?

The evening receptionist/tech was professional yet friendly and put us at ease. Sorry I cant recall her name. Dr. Cheryl Springer was everything you would want to see in an Urgent Care Doc. Smart, attentive and made my wife and I feel as comfortable as we could be, considering the setting.Kudos to GO-Health Urgent Care in Salmon Creek!!!!

I was in and out of there in 11 minutes. The doctor I saw was really friendly and so was the rest of the staff.

Legacy found me an appointment within 20 minutes of my call, at one of their clinics a few miles from home. They treated the medical problem same day. In less than an hour I had all the prescriptions at my local pharmacy. It was a good medical service. I’m glad they’re in the neighborhood.

I got there and there was a bit of a wait, so they gave me the option of coming in the next day. I did and I got right in. Everyone was nice and professional. Only 4 stars because I only saw a nurse practitioner , not a doctor. And they didnt give me a gown to wear; I just had to sit there in my bra in front of the male assistant.

Josh took great care of me today. Friendly team all around, quick and painless!

Thanks for making our visit quick and easy! Came in with possible broken wrist for my 13 year old boy. We were treated quickly xrays done and results almost right away! Got us in and out. No waiting around at the ER. A splint later and a referal to the ortho specialist for a cast and on our way home. Stress free and nice staff!

I went in to GoHealth based on the reviews.Sadly I was very disappointed. Made on appointment, the dude in a front was rude from a start.Waiter for 40 minutes even there was no people.I was in lot of paint all that time, Doctor that what he call him self what, listen briefly, prescribed pain pills, and that was it.Two weeks later this problem got a lot worse for me.

Robin, NP was extremely helpful and informative. I was so very grateful that I was at least given prednisone to get a head start on getting over an extremely bad URI. No wait. Signed up ahead of time so when I arrived things went very smoothly. Was especially happy to see and know that all my OHSU records were accessible to her as well! Definitely quicker that ER and I didnt have to go to Portland while not feeling well!

They where all amazing. The Provider was especially kind, down to earth and very easy to communicate with. My daughter was last patient of the night and we felt like the first. My 6 year old was terrified to go and she made it an easy and comfortable experiance for her. Thank you!

Incredibly helpful, informative staff. I went in feeling like death and walked out feeling almost normal. They genuinely cared about my well-being. So thankful to the courteous and knowledgeable staff. My best experience considering the circumstance.

I called about getting help. They said they are covid testing only. I was in er on Saturday, I am still having abdominal pain and now back spasms, diarrhea. I cant use their webpage to ask a doctor. They wont refer me to a doctor and then I asked about urgent care and he says they only are doing covid tests.I called the doctor referral service Monday and Wednesday and left messages, no return call.What is the point of your service. I cant get any help and I have insurance.Do I go to the er? They sent me home and said everything was normal. I dont feel normal.

Great experience with Reda Bassaly, PA. Personable, knowledgeable, compassionate and spot on with his diagnosis and treatment, which was later confirmed by specialist. Prompt service getting in and getting X-rays taken. Support staff also friendly and kind. Definitely recommend this clinic!

I had an immediate Emergency and the Staff , Hillary and Janette interrupted Dr. Eric, who was having lunch. Dr. Eric saw me immediately and got me into Legacy Hospital asap. A life saving positive experience. My highest recommendations. Truly caring and skilled providers. They are there for us.

I filled out everything online and scheduled my appointment. The online portal said to be there 10 min early for check in. I get there 10 minutes early and met with a man at the front desk that began asking the same questions that I just answered when setting up my appointment. My appointment time was at 8:15am I arrived 10 minutes early and didn’t get back to the room until 8:25, because of his slowness and asking the same questions. As I’m waiting to see the dr- which is actually a NP I could tell just by his body language he really wasn’t wanting to be there the Monday morning after Easter. As he approached me to check my ears in the 4 min it took to get me out of there he smells of hangover alcohol. The smell was so harsh it was giving me a headache. I told the NP I have a sore throat and I’ve been waking up suffocating in the middle of the night. He tested me for strep.. after I told him I don’t think it is strep because I’ve had strep before. The test was negative as I thought it would be, and he sent me away. All in 4 min. now after going to another dr I actually have sleep apnea and I was quitting breathing at night. If you work with patients please don’t go to work smelling like yesterday’s drunk.

Everyone was friendly, attentive, helpful, compassionate. Veronica PA was brilliant and caring. Thank you for tending to me Veronica!

Everyone was super nice and accommodating even though I went to the wrong location! They didnt turn me away and instead were able to keep my appointment. Very kind staff.

Super easy and fast with online check in. Staff was friendly and helpful but their PA, Robin Kenning was AMAZING. Super informative and down to earth, I wish she was my PCP! Highly recommend!

Salmon Creek- Yaya worked so hard at being detailed with my medical records. She was FABULOUS. Eric Humphreys PA is caring and compassionate. Kiersta is thorough and helpful.

Took my son for a covid test so he could return to school. Not sure why but a Dr came in to tell me if my son turned blue and couldn’t breath to take him to the ER. Made sense when I got a $400 bill for a single negative covid test.

Very caring staff!! The whole process was quick but the visit didnt seem rushed, that part the PA took the time and cared to listen. That was very helpful. Definitely use this to get temporary fixes, I think diagnostic testing is limited in house.

I just went into this location and as a member of the US Navy I would never recommend this place. I had surgery last week and I am on leave away from any US Military hospital so Urgent Care is where I have to go. I ran out of pain medication so Urgent Care was my only hope until I go back to my Duty Station and once I told them my reasonings for my visit they told me we can’t help you. Go to your surgeon who is down in San Diego who I can’t see for another week. So while this is a service related injury on my past deployment while I was doing my job this place and their doctors can’t do their jobs. I will never go here nor recommend anyone to go here and give them your money and business.

Update: 1/10, Legacy billing agent Benenita has resubmitted an insurance claim with a false, undiagnosed, untreated chronic condition.I couldnt get in to see my Dr for a week for an injury Id unsuccessfully tried to treat I went to the Salmon Creek Legacy GoHealth. There was no one else & got in quickly. A PA walked in and stuck his finger exactly where it hurt, gave me an ace bandage and told me to ice and get Aspercreme. He also told me if he did an xray that he would see I had another chronic problem. I asked a few times how when I normally had no pain or issues. He responded Someday you will. He did not do an xray or other diagnostics, did not explain, refer or treat, yet included a chronic issue and secondly that I had this overall as a diagnosis in the medical record. The administrator agreed this was an over reach and it would be changed. My insurance was still billed and paid for the false diagnosis making it a part of my permanent medical record without even an offer of proper diagnosis or treatment. So if you want an ace bandage and a new chronic condition put in your medical record without proper diagnosis or treatment and your insurance billed for a false claim than go here.

My problem was a very small one compared to so many people before and after me yet I was treated just the same.Everyone from checking in to the doctor were really nice and professional. I am differently recommending them and going back.Thank you!

The provider and all of the staff were super nice and very helpful! I was able to easily make an appointment online and was seen quickly. I will definitely be recommending to friends and family!

I went in for a flu shot with no wait time nice staff and excellent concern for the big baby I am at recieving shots I was so busy talking the next thing I knew it was over ! Did not feel a thing ! That is very very good ! Thank you and love the fact i can do all my appointments cancels reschedules on line with no wait time on the phone!

Got my COVID negative test result in 15 min after my appointment. Nice and quick. Spots fill up quickly though, so schedule in advance!

The doctor was wonderful and very knowledgeable. He took care of all my issues and I am feeling so much better now. I highly recommend

They dont know how to answer a phone, Voice Mail is always full, Horrible Customer Service, Absolutely 0 help at all with anything at all. I highly recommend finding a different Urgent Care because their Service is way bellow Sub Par.

Excellent and compassionate medical service!

This is not the place to go to if you are coming in 20 min before the close! I wanted to have my throat swabbed for strep but was dismissed with the statement that I had a flu, even though that test was negative. After 2 days I got worse and worse and went to another urgent care where they confirmed that I did indeed have strep! So not only did I have to pay another copay, but I needlessly suffered 2 days!

Went in for short notice Covid-19 test, got in within an HR or so. Bonus checked out my recently sore shoulder after full reverse replacement. Was able to be prescribed Lidocaine patches that absolutely brought relief. Joshua Snow was very knowledgeable and helpful.

Great experience here! I drove 30 minutes to this office after a terrible experience at a different urgent care in my local area. I felt listened to and well cared for.

I loved how clean the place was. It was very easy to sign up Online, Im glad I was able to call first, so they could suggest I do just that. They were all very friendly and helpful. I will definitely send everyone I know there.

I hate going to urgent care!! Nicest receptionist ever!!! I was so lucky to be seen in less than 5 minutes!!! PA was clear and explained everything!!! And out the door, knowing what was up!!! I was so impressed!!! Thank you 😊

We just switched back to legacy from Kaiser...Let me tell you how I love the fact that I could schedule my appointment on line and see the wait times at all urgent care centers...To me that is customer service..Unlike Kaiser were options are minimal and you cant help that people are treated like cattle...

Dr Logan and her team at urgent care showed such compassion and gentleness with me when I came in scared and uncertain. I am filled with gratitude and peace after my recent visit with the Legacy Team.

Walked out of the place. Don’t recommend AT ALL. First off, the receptionist checking me in thinks he knew all. Their policy is fraud. It needs to be changed ASAP. I will argue my point if someone higher up wants to contact me.I’ve never been so angry and upset to walk out of a place. This is horribly ran.

Prompt attention, very friendly staff, they acted like I was the only person that mattered even tho Im sure they see several people a day with my illness. Very caring.

The staff was very friendly, and professional. My visit was quick, didn’t have to wait long. I highly recommend them, for anyone needing Urgent Care in the Vancouver, WA area.

10... you guys are so wonderful. Zachary can be so difficult.. but you guys were so patient with him... as his parents it can be very frustrating and embarrassing when your child is acting up. Thank you again for being so quick and supportive!! We love you guys

I love the quickness of the test and the results. UC is the only place in the area where you get your results during the appt in less than 15 mins. I travel between Vancouver and Hawaii frequently, and covid tests by a trusted partner are required by Hawaii to avoid quarantine. Ive previously gone to other providers, but will be using UC from now on. 10/10!!

Had a 2:15 appointment it is now 330 still havent seen a doctor I would advise going somewhere else it says on the Windows they do X-rays which they do not do bunch of lying

No walk-ins. Online scheduling only, you not going to be able to reach them on the phone, its answering machine. So if you need Urgent care or you are in pain, find it somewhere else, cause if they dont have a spot for today, you have to wait for tomorrow or day after.

Friendly, courteous, and professional service.

Very polite and good staff. I was in and out very quickly. The Dr was amazing

Appointments available within a few hours to next day, on time care personnel, no long wait times, empathetic and decisive, connects to my online health care portals.

This urgent care was very nice. The inside was very clean. They were also very safe. I would definitely go back if I had to.

If i can give zero star to this place i would give a zero...!!! Worst experience ever just wasted our time to go here, not happy at all ... incompetent ...!!!!! avoid this place if you care for your health, worst doctor visitexperience ever with DR.PARKER..!!!!!! I hope she read this..!!!

This was the first urgent care that Ive been to that EVERYONE from start to finish was super friendly and made my visit fast and easy considering why I was there. Thank you everybody who took care of me!!

I needed help with a bad allergy attack. The staff was quick, efficient, friendly, and helpful. Very clean environment and excellent care.

Excellent communication between staff and patients! We received 2 phone calls after our visit to check on us and make sure we were doing well. Thanks SCreek Legacy Go Health!

Just went for my pre-op covid test on a slow Sunday morning. Staff was extremely professional and friendly. Great customer service. Would definitely come here again.

Very nice facility. Awesome staff. The doctor was amazing. She talked to me and did not rush me out! I was in and out!! Very pleasant experience

I was feeling rotten with a sinus infection and was about to leave on a trip. I was seen promptly by friendly people who prescribed the appropriate drugs and got me out of there in a very timely manner.

Not a soul in this place and they said they couldn’t see me. I’m from out of town and needed help but I got a sorry we are busy. Like I said not a soul in there.

The staff and provider were highly professional and the provider was incredibly empathetic and supportive. They were fast and friendly. I will be back and I will recommend to friends and family.

I called for an appointment and they got me in right away. Very nice staff and physician. Thorough in explaining what I needed to know.

Worst customer service I’ve ever experienced. What a joke of an urgent care!!! The only nice people in the building are the patients checking in lol. Run far away from this place.

Wife was having an allergic reaction to a medication, checked in online, showed up half hour before closing and was refused care even though no patients were waiting and no patients were currently being seen. The MA even started seeing her and had a conversation with the doctor right in front of her where the doctor refused to see her. Apparently they actually close at least a half hour before their posted hours.